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Your frequently asked questions answered
We’ve gathered together all your most frequently asked questions relating to our car insurance and your policy.
If the question you want answered isn’t here, try our ‘Ask us a question‘ service or call us.
Claims information
If you need to make a claim, we'll do all we can to get you back on the road as soon as possible. Follow our step-by-step guide.
Claims informationDiscounts
Direct Line offers a range of discounts to help bring down the cost of car insurance. See how much you could save.
Behind the scenes
Take a look behind the scenes of a Direct Line claim - from letting us know what happened to collecting your car.
